Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of heather harbaugh

heather harbaugh

July 27, 2026

5  out of  5
rating by heather harbaugh
"Ashleigh is such a knowledgeable, kind person and really helpful with all of my questions/insurance needs. Highly recommend!"
We responded:
"Thank you for your kind words! We're thrilled to hear Ashleigh has been able to answer your questions and help with your insurance needs. Her knowledge, kindness, and dedication to helping our customers truly make a difference. We greatly appreciate your recommendation and your trust in our team!"
Profile photo of Malorie Coalburn

Malorie Coalburn

July 27, 2026

5  out of  5
rating by Malorie Coalburn
"Ashleigh was very kind and helpful!"
We responded:
"Thank you for your kind words! We're so glad Ashleigh was able to help and provide such a positive experience. We truly appreciate your support and are grateful for the opportunity to assist with your insurance needs!"
Profile photo of Bethany Springer

Bethany Springer

July 27, 2026

5  out of  5
rating by Bethany Springer
"For anything you need or questions you have Ashleigh will take great care of you!!"
We responded:
"Thank you for your kind words! We're so glad Ashleigh has been able to provide helpful guidance and exceptional service. We truly appreciate your recommendation and your trust in our team!"
Profile photo of Lewie Campbell

Lewie Campbell

July 27, 2026

5  out of  5
rating by Lewie Campbell
"Ashleigh Hendershot was very knowledgeable and professional! She gave options and explained everything in great detail! I highly recommend her!"
We responded:
"Thank you for your kind words! We're thrilled to hear Ashleigh provided such knowledgeable and professional service. Taking the time to explain coverage options clearly and help customers make informed decisions is exactly what we strive for. We truly appreciate your recommendation and your trust in our team!"
Profile photo of ken mossburg

ken mossburg

July 21, 2026

4  out of  5
rating by ken mossburg
"Great service, wonderful people. I'm just not sore about the rates."
We responded:
"Thank you for your feedback! We're glad to hear you had a great experience with our team and found everyone wonderful to work with. We appreciate your honesty regarding the rates and thank you for giving us the opportunity to earn your business."
Profile photo of Brevin Bogan

Brevin Bogan

July 10, 2026

5  out of  5
rating by Brevin Bogan
"Shelby Townsend was amazing! Such a helping hand! Went above and beyond to get me a great price on auto insurance! Definitely recommend these guys"
We responded:
"Thank you for your kind words! We're thrilled to hear Shelby was such a great help. We truly appreciate your support and are glad she provided you with a wonderful experience!"
Profile photo of Arielle Grawey

Arielle Grawey

June 26, 2026

5  out of  5
rating by Arielle Grawey
"Always great customer service!"
We responded:
"Thank you for your kind words! We're so glad to hear you've consistently received great customer service from our team. We truly appreciate your trust and support!"
Profile photo of Jade Barr

Jade Barr

June 26, 2026

5  out of  5
rating by Jade Barr
"Wonderful customer experience good price on insurance would 100% recommend for future insurance purposes"
We responded:
"Thank you, Jade! I'm happy you had a wonderful experience with us and found our insurance pricing satisfactory. Your recommendation means a lot. If you ever need assistance or have questions, feel free to reach out."
Profile photo of Jenny Phillips

Jenny Phillips

June 9, 2026

4  out of  5
rating by Jenny Phillips
"Very efficient and explained plans in detail."
We responded:
"Thank you for your feedback! We’re glad to hear you found the process efficient and that our team took the time to explain your coverage options in detail. We truly appreciate your support!"
Profile photo of Christopher Mcminn

Christopher Mcminn

June 6, 2026

5  out of  5
rating by Christopher Mcminn
"State farm has helped me stay safe even when I was going thru hard times the employees are nice and courteous have good attitudes I'm pleased."
We responded:
"Thank you, Christopher, for your kind words and the 5-star rating! I'm happy to know that our team has been able to assist you effectively. We are committed to providing the support you need and are always here to help with any questions or concerns. Don't hesitate to reach out if you need further assistance!"
Profile photo of Jessica Daugherty

Jessica Daugherty

May 28, 2026

5  out of  5
rating by Jessica Daugherty
"Agent was very knowledgeable and helped me to get a much better deal on my insurance!"
We responded:
"Thank you for the glowing 5-star rating, Jessica! Our team at John Cole - State Farm Insurance Agent in Kokomo, IN is thrilled to hear that you had a positive experience with our insurance services. We appreciate your feedback and look forward to continuing to provide you with excellent coverage and customer service."
Profile photo of Tara Malott

Tara Malott

May 28, 2026

5  out of  5
rating by Tara Malott
"Shelby was very pleasant and helpful to speak to. She was very knowledgeable on services and what is offered. Would definitely recommend her!!"
We responded:
"Thank you for your kind words! We’re so glad Shelby was pleasant, helpful, and knowledgeable throughout your experience. We truly appreciate your recommendation and your support!"
Profile photo of Macy Pasquale

Macy Pasquale

April 29, 2026

5  out of  5
rating by Macy Pasquale
"Very helped. Helped explain everything & didn't feel rushed during everything."
We responded:
"Thank you, Macy! We appreciate your support and for trusting State Farm with your Car Insurance. We are always here to help!"
Profile photo of Katlynn Mcclerkin

Katlynn Mcclerkin

April 20, 2026

5  out of  5
rating by Katlynn Mcclerkin
"Shelby was amazing! She answered all of my questions and helped me navigate the insurance process completely stress free after my incident. I really appreciated her support! Highly recommend!"
We responded:
"Thank you for choosing our office, Kathlynn! We truly appreciate you trusting John Cole, your local State Farm Insurance Agent in Kokomo, IN. Our team is always here to help with auto insurance, homeowners insurance, and life insurance throughout Indiana."
Profile photo of Amber Watts

Amber Watts

April 14, 2026

5  out of  5
rating by Amber Watts
"Ashleigh was absolutely amazing to work with! She was able to save me over $100 a month on our car insurance with better coverage than what we were paying with Progressive. She also bundled our home owners insurance and saved us $500 a year there. I will be recommending everyone I know to her!"
We responded:
"Thank you so much for your amazing review! We’re thrilled Ashleigh could help you save significantly while improving your coverage on both auto and home insurance. Your recommendation means a lot to us!"
Profile photo of Candace Smith

Candace Smith

April 14, 2026

5  out of  5
rating by Candace Smith
"Nina from John Cole’s State Farm office was extremely helpful with updating my policies. She is very personable and knowledgeable when explaining options."
We responded:
"Thank you for your review! We’re pleased Nina provided personable and knowledgeable service while assisting with your policy updates. We truly appreciate your support!"
Profile photo of Nany Cat

Nany Cat

April 13, 2026

5  out of  5
rating by Nany Cat
"Huge shout out to Shelby for helping me with tedious insurance questions ! She was so helpful! If you see this Shelby thank you !!"
We responded:
"Thank you for your review! We’re pleased Shelby provided helpful and attentive support with your insurance questions. We truly appreciate your kind words and trust in our team!"
Profile photo of Jeremy Mettert

Jeremy Mettert

March 29, 2026

5  out of  5
rating by Jeremy Mettert
"I was paying almost $500 a month for the bare minimum coverage. Mr.Cole and his team went right to work finding me a policy wirh fair coverage at a low rate, I now pay almost half of what I was paying."
We responded:
"Thank you for sharing your experience! We’re so glad Mr. Cole and the team were able to help you find better coverage at a more affordable rate. It’s great to hear you’re now getting the protection you need at nearly half the cost. We truly appreciate you choosing our State Farm team!"
Profile photo of LOUISE HAZELWOOD

LOUISE HAZELWOOD

March 27, 2026

5  out of  5
rating by LOUISE HAZELWOOD
"Would recommend Shelby and the team at John’s office to anyone! They're the best in town"
We responded:
"Thank you so much for your recommendation! We’re thrilled to hear that Shelby and our team at John’s office made such a positive impression. We truly appreciate your kind words and are always here to provide the best service in town!"
Profile photo of Caitlin Sheets

Caitlin Sheets

March 27, 2026

5  out of  5
rating by Caitlin Sheets
"Thanks, Ashleigh for great service! Ashleigh was a wealth of knowledge and went above and beyond when giving us a quote."
We responded:
"Thank you for your kind words! We’re thrilled to hear Ashleigh went above and beyond and shared her expertise to help you with your quote. We’ll be sure to pass along your appreciation—she’ll be excited to hear it! Thank you for choosing our State Farm team."
Profile photo of Bob Tom

Bob Tom

March 26, 2026

5  out of  5
rating by Bob Tom
"Shelby was great to work with"
We responded:
"Thank you for your feedback! We’re glad to hear Shelby made your experience a great one. We appreciate you choosing our State Farm team and look forward to helping you again in the future!"
Profile photo of John Randall

John Randall

March 11, 2026

5  out of  5
rating by John Randall
"That Nina D Elliott did a good job of helping me get thing taken care of me to get the insurance car & renter"
We responded:
"Thank you so much for your kind review! We’re glad Nina D. Elliott could help you get your car and renters insurance taken care of. We truly appreciate your trust!"
Profile photo of Bonnie Boldman

Bonnie Boldman

March 3, 2026

5  out of  5
rating by Bonnie Boldman
"Answers all my questions and really cares about there customers!"
We responded:
"Thank you for the great review! We’re glad to hear our team answers your questions and truly cares about your experience. We appreciate your trust and are always here to help with your insurance needs!"
Profile photo of Ron Stewart

Ron Stewart

February 24, 2026

5  out of  5
rating by Ron Stewart
"Very nice to talk with and all the insurance that I need at a very reasonable price"
We responded:
"Thanks for the feedback! We’re glad we could help you get the coverage you need at a great price."
Profile photo of Katey Barrett

Katey Barrett

February 23, 2026

5  out of  5
rating by Katey Barrett
"Shelby was On top of everything, she answered all my questions, she helped me with everything I needed, I highly recommend her."
We responded:
"Thank you so much for your kind review! We’re thrilled Shelby could assist with all your needs and provide excellent service. Your recommendation means a lot to us!"