
State Farm® Insurance Agent John Cole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heather Weier
April 23, 2025
"Super helpful and convenient office. Shannon assisted me in my insurance needs when a deer totaled my car. It was easy peasy. And then getting coverage for my new car, Shelby helped me with all my options and got me what I needed. Very thankful for their convenient help."
"Thank you, Heather, for sharing your experience! I'm glad to hear that Shannon and Shelby were able to assist you with your insurance needs so efficiently. We're here for any future questions or needs you might have!"
Dakota Moore
April 18, 2025
"Ashleigh and Shelby have been nothing but a HUGE help with switching over my policy from my old vehicle to my new one. I'd be lost if it wasn't for the two of them."
"Dakota, we are delighted to hear about your positive experience with Shelby and our team. Thank you for recognizing our efforts, and we are here for you whenever you need us. - John Cole - State Farm Insurance Agent, Kokomo, IN"
Shelby Eicks
April 17, 2025
"I spoke to shelby, & Shannon they were very helpful with adding a new vehicle & changing my policies around. Dealing with me can be challenging at times & they handled it perfectly!"
"Thank you, Shelby, for sharing your experience! I'm happy to hear that Shelby and Shannon were able to assist you with adding a new vehicle and adjusting your policies. It's great to know they handled everything smoothly. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Cathy Landgrave
April 10, 2025
"The office staff is amazing. They always answer my questions and they are super friendly."
"Thank you, Cathy! I'm happy to know that our office staff has been able to assist you with your questions and provide a friendly experience."
justice isaacs
April 7, 2025
"Shelby Townsand was very helpful, nice, and courteous when helping me with car insurance! If you need an agent, talk to Shelby! You will not be disappointed!"
"Thank you, Justice, for sharing your experience! I'm happy to hear that Shelby provided you with helpful and courteous service while assisting with your insurance. We appreciate your recommendation and are here for any future needs or questions you might have."
Alfredo Perez
April 1, 2025
"Shelby was very helpful with my auto insurance quote 😄"
"Thank you, Alfredo! I'm happy to hear that Shelby was able to assist you with your insurance quote. We appreciate your feedback and are here for any other questions or needs you may have."
Adrianne
March 28, 2025
"Outstanding Insurance Agent!! Unfortunately I was turned down completely by State farm, still he tried. This agent called me back and helped me find options and gave advice. We honestly need more humans like this! So in a couple years when I'm eligible I'm calling him. Thanks Cole for your advice and kindness."
"Thank you, Adrianne, for your kind words! I'm glad we could assist you and provide some guidance, even though State Farm couldn't offer coverage at this time. Your appreciation means a lot, and I'm here whenever you need help in the future. Looking forward to the opportunity to work with you when the time comes!"
Justin King
March 18, 2025
"Was able to easily switch payment dates. I also have multiple policies that fit the needs that I have."
"Thank you, Justin, for sharing your experience! I'm happy to know that adjusting your payment dates was a breeze and that our policies are meeting your needs. If there's anything else you need or any questions you have, feel free to reach out. We're here to help!"
Grant Howerton
March 11, 2025
"Setting up my new life insurance plan was a quick, painless process thanks to my agent Shelby who was able to answer all my questions and get me the best policy!"
"I'm happy to hear that setting up your new insurance plan was a smooth experience, Grant! Shelby's dedication to answering your questions and finding the best policy is truly appreciated. If you have any more questions or need any other assistance, feel free to reach out. We're here to help!"
Lori Hazelwood
March 11, 2025
"Wanted to give a shout out to Shelby at State Farm for her help getting my life insurance set up. She was knowledgeable and so helpful. She handled everything quickly and easily."
"Thank you, Lori, for your great feedback! I'm glad Shelby could help you set up your life insurance quickly. We really appreciate her knowledge and support. If you have any more questions or need help, just reach out to our office anytime. We're here for you!"
Donnie Lester
March 8, 2025
"I don’t usually write reviews but I have to appreciate those who go above and beyond. The welcome conversation and professionalism were phenomenal. I had worked with DaSean, he answered all my questions and provided great feedback. Additionally help me to save on my insurance rates. I have shared my experience with my family and friends just in case they are planning on switching up their insurance company. Keep up the great work. You make a difference. Again, thanks!"
"Thank you, Donnie, for taking the time to share your experience! I'm happy to hear that DaSean provided exceptional service and helped you save on your insurance rates. Your recommendation to family and friends means a lot to us. We're here for any future needs or questions you might have. Keep spreading the word!"
Dianne Kraay
March 6, 2025
"I’m one very happy new client. Miss Ashleigh couldn’t have represented your company any better. She helped me understand and navigate my steps to obtaining a less expensive choice for my home and auto needs. Thank you, so very much!"
"Thank you, Dianne! I'm so happy to know you're satisfied with your experience. Ashleigh is truly an asset to our team, and it's wonderful to hear she helped you find a better option for your insurance needs. If you have any more questions, feel free to reach out to our office anytime. We're here to help!"
brianna humbert
March 6, 2025
"Shelby was absolutely amazing and more than happy to help me! Dealing with insurance on phone is not ideal. If you have a problem I 100% recommend going to Shelby!"
"Thank you, Brianna, for sharing your experience! I'm glad to hear that Shelby was able to assist you so effectively. We understand that dealing with insurance over the phone can be challenging, and it's wonderful to know that Shelby made the process smoother for you. If you have any more questions, feel free to reach out to our office anytime."
Darrell Phillips
February 27, 2025
"My insurance was going up and down each month I had insurance that got My car on the road and I ran in in Shelby from state farm I was able get a really awesome deal from state farm where I can be covered then My old insurance I really do want to thanks Shelby for helping me and and being the most beautiful awesome person in the world"
"Thank you, Darrell, for sharing your experience! I'm happy to know that Shelby was able to assist you in finding a great deal. Your kind words about Shelby's service are truly appreciated. If you have any further questions, feel free to reach out to our office anytime."
Janie Woods
February 27, 2025
"Shelby was very nice and professional. Very pleasant and friendly and easy to talk to."
"Thank you, Janie, for your wonderful feedback! I'm delighted to hear that Shelby provided you with such a pleasant and professional experience. Our team is here to assist you with any of your insurance needs."
Greg Bernard
February 25, 2025
"Dasean was very professional, personable, and had great customer service."
"Thank you, Greg, for your wonderful feedback! I'm happy to hear that DaSean provided you with professional and personable service. Our team is committed to delivering great customer service, and it's fantastic to know that DaSean exemplified this. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
Jerri Caspillo
February 18, 2025
"I was paying $165 for my old car insurance just for liability. Dasean helped me to sign up with State Farm Insurance with FULL COVERAGE for $80.23/month. Dasean was patient and thorough, answering all my questions several times very patiently without getting flustered with me because I just kept asking questions so I would not get mixed up. And I write down EVERYTHING. (If it's not written down, for me, it never happened.) He is soft spoken, a soothing and reassuring and pleasant voice, which I so much appreciate because dealing with business on the phone is always stressful for me. Thank you so much, Desean for all your help. Many blessings."
"Thank you, Jerri, for sharing your experience! I'm glad to hear that Dasean was able to assist you with such patience and thoroughness. It's wonderful that he made the process stress-free for you and helped you find a great deal on coverage. Your kind words about his approach and demeanor are truly appreciated. If you have any more questions, feel free to reach out to our office anytime."
Jade Barr
February 13, 2025
"Wonderful customer experience good price on insurance would 100% recommend for future insurance purposes"
"Thank you, Jade! I'm happy you had a wonderful experience with us and found our insurance pricing satisfactory. Your recommendation means a lot. If you ever need assistance or have questions, feel free to reach out."
Elizabeth Ochs
February 10, 2025
"I was paying $240 a month for just liability at my old insurance now I'm paying less than that for full coverage and renters insurance! Ashleigh helped me on the phone and she was super helpful and it didn't not take forever to get it done and quick simple and saves me a lot. Thanks!"
"Thank you, Elizabeth! I'm glad to hear that you're now enjoying full coverage and renters insurance at a better rate. Ashleigh is indeed a valuable part of our team, and I'm happy she was able to assist you efficiently. If you have any more questions or need further assistance, feel free to reach out!"
Lindsey
February 4, 2025
"Shelby worked tirelessly to help me get coverage, even after hours! Would highly recommend to anyone looking for auto coverage!!"
"Lindsey, we appreciate you for sharing your experience! I'm happy to hear that Shelby went above and beyond to assist you with your coverage needs. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out anytime!"
sunny sunny
January 24, 2025
"Like the saying goes... I'm in good hands 😃"
"Thank you for your wonderful feedback! I'm happy to know you feel secure with our services. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Bridgette Holtzman
January 24, 2025
"I worked with Ashleigh on getting cheaper insurance. She was amazing and answered all of our questions quickly. I recommend talking to them for your insurance needs."
"Thank you, Bridgette, for your wonderful feedback! I'm happy to hear that Ashleigh was able to assist you in finding more affordable insurance and answer all your questions promptly. Your recommendation means a lot to us. If you have any further insurance needs or questions, feel free to reach out to our office anytime. We're here to help!"
Steve Mcmillan
January 24, 2025
"Shelby was amazing when time to review and upgrade my service"
"Thank you, Steve, for your fantastic review! I'm delighted to know that Shelby provided such excellent service when reviewing and upgrading your service. We're grateful to have her on our team."
Allison Morse
January 21, 2025
"DaSean made it extremely simple to get my short term disability policy set up! I highly recommend this agency and DaSean!"
"Thank you, Allison! I'm delighted to know that DaSean made setting up your insurance policy so easy. Your recommendation means a lot to us."
jessi Bowman
January 17, 2025
"Very nice quick and got what I needed done"
"Jessi, thanks for your wonderful feedback! I'm happy to know that you found our service quick and efficient. If you need any further assistance, feel free to reach out to our office. We're here to help!"